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The designated POC will request access through the Direct Care Worker and Support Staff Eligibility Registration page, establishing themselves as the authorized submitter. 18, 2022 a link will be distributed through a Special Bulletin.Īll providers should identify one executive or authorized employee as the point of contact (POC) to register for access to the eligibility portal. The portal will be made available for registration and submissions on Jan. NC Medicaid has established a Direct Care Worker and Support Staff Eligibility Portal for providers to submit the number of eligible direct care workers they employ. Providers are not required to contact former employees to inform them about the one-time bonus. Not be not an employee of the State or otherwise eligible for any other employment-related bonus under the Current Operations Appropriations Act of 2021įOR CLARIFICATION: Providers should only report information on current employees who have been employed since March 10, 2020, and accumulated at least 1,000 hours between Maand Aug.Have worked at least 1,000 hours providing direct care services between March 10, 2020, and August 1, 2021.Be employed by the same eligible provider since March 10, 2020, through August 1, 2021.Interact directly with residents/patients or clients, or provide direct care support services at a licensed health care facility.To be eligible, a direct care worker or support staff must meet ALL of the following:.Licensed employees meeting the direct care worker and support staff definition and eligibility requirements may only be considered eligible if funds remain available to provide the legislative and NC Medicaid goal of $2,000 bonuses per eligible employee. NC Medicaid requests that each eligible provider also separately identify the number of licensed direct care employees who meet the eligibility criteria below, so that it can be determined whether including those employees would affect the uniform amount that could be provided to all non-licensed and licensed workers. Note: NC Medicaid must provide a uniform bonus amount for all eligible direct care workers and intends to provide as close to $2,000 per worker as is fundable given the available funds and number of eligible workers.Support Staff are defined as “individuals who prepare and serve food, medication aides, staff who provide housekeeping or maintenance and individuals who provide social and recreational support. 2021-180 section 39.21 who by virtue of employment either interact directly with patients or clients or provide direct care support services at a licensed health care facility”. For purposes of the Direct Care Worker and Support Staff One-Time Bonus, NC Medicaid defines direct care worker and support staff as “non-licensed employees of an eligible provider under S.L.The Traumatic Brain Injury (TBI) waiverĪll providers who are eligible to participate in the direct care worker and support staff one-time bonus are responsible for identifying each of the direct care workers and support staff employed by their facility who meet the following direct care worker and support staff definition and eligibility requirements:.The Community Alternatives Program for Disabled Adults (CAP/DA).

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The Community Alternatives Program for Children (CAP/C).Behavioral health residential facilities including Level III and Level IV residential treatment facilities, psychiatric residential treatment facilities (PRTFs), medical management and crisis stabilization facilities and facilities providing inpatient substance use disorder treatment.Intermediate care facilities for individuals with intellectual disabilities (ICF/IID) including ICF/IID-level group homes.Personal Care Service providers (home care and adult care home).To receive funds for direct care workers and support staff they employ, providers must be Medicaid- or NC Health Choice-enrolled and recognized by NC Medicaid as one of the following service providers or as a participant in one of the following waivers: NC Medicaid has created a process for eligible Medicaid- and NC Health Choice-enrolled providers to submit required information to participate in the direct care worker and support staff one-time bonus. This bulletin provides details on the eligibility and process for those one-time bonus payments. NC Medicaid's goal is to provide a bonus that is as close to the legislative goal of $2,000 as possible. The Current Operations Appropriations Act of 2021 approved a Medicaid budget provision for one-time bonuses up to $2,000 for eligible direct care workers and support staff. This bulletin was updated to include new information or clarification on eligibility, changes in the appeals process and timeline. This bulletin was updated to extend the provider submission date from Feb.










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